Privacy Policy

1. Introduction

Welcome to Beorna. At Beorna, your privacy matters. We design fine jewellery that celebrates your individuality — and we treat your personal information with the same level of care. This Privacy Policy explains how we collect, use, and protect your data when you use our website, www.beorna.com.

2. Information We Collect

We may collect the following data from you:

  • Name, email, phone number
  • Shipping/billing address
  • Special dates (e.g., birthdays, anniversaries)
  • Payment and transaction details
  • Device, browser, and IP information
  • Browsing actions on our website (e.g., products viewed, cart activity)

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Provide order updates and support
  • Send promotions and product suggestions
  • Improve our website and services
  • Analyze shopping patterns and preferences

4. Cookies & Tracking

We use cookies and analytics tools to understand how you interact with our website. These technologies help us enhance your experience. You can manage cookie settings in your browser.

5. Third-Party Sharing

We do not sell your data. We only share necessary data with:

  • Payment processors
  • Delivery/logistics providers
  • Customer support platforms
  • Email and marketing tools

    These partners are bound to strict confidentiality and data protection policies.

6. Your Consent

By using www.beorna.com, you consent to the collection and use of your data as described in this policy.

7. External Links

Our website may link to other platforms. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies separately.

8. Your Rights

You may:

  • View or correct your information
  • Request deletion of your account
  • Opt out of marketing emails

    To do so, email us at: beorna@beorna.com

9. Data Retention

We retain your information only as long as necessary to fulfill our services and legal obligations.

10. Data Security

We apply standard security measures to safeguard your personal data, including SSL encryption, access controls, and secure servers. However, no system is 100% secure.

11. Opt-Out Options

You may unsubscribe from promotional emails using the link in our messages or by contacting beorna@beorna.com.

12. Account Deactivation

You may request to temporarily freeze your Beorna account. This will pause access to your purchase history, saved items, and special offers.

13. Account Deletion

Requesting permanent deletion will erase your profile, history, and benefits (like credits or vouchers). This action is irreversible.

14. Grievance Officer

For privacy-related concerns, contact:
Email: beorna@beorna.com
Response Time: Within 7 business days

15. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here. Continued use of our website indicates your acceptance of the new terms.